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In-Home Care Services and Respite Care Services
for Seniors and Disabled Individuals
Visiting Angels of Frankenmuth serves the elderly and
disabled populations in Saginaw, Bay, Tuscola and northern Genesee Counties
of Michigan.
We provide home health aide and companion services on
regular schedules through our Home
Care Services Program. We also provide these services on an
"as needed" basis to support family caregivers through our
Respite Care Services Program.
Founded in 2000, Visiting Angels has focused on
providing services to the families of seniors and disabled people with one
focus in mind. We constantly strive to Exceed Our Customers'
Expectations.
The families we serve gain far more value when working
with our agency compared to other agencies. Even families who have
previously tried to save money by hiring their own caregivers, have seen the
tremendous value Visiting Angels offers.
We are similar in many ways to many other home care
agencies serving the Greater Saginaw communities. We believe we stand
above the rest, but first let us share the similarities.
Background Checks - Most home care agencies
have the ability to do criminal background checks. This service is
invaluable, but relatively common place today.
Competitive Rates - Many agencies boast low,
low rates. Let's face it, however home care is expensive.
The key isn't low hourly rates, it's knowing the value you'll receive,
and no hidden surprises. We invite you to shop around. We
aren't always the lowest price in town, but we are always competitive
and we believe we provide the absolute best overall value for your
dollar.
Complete Continuum of Service - Most agencies
say they offer a huge variety of care. Typically bargain basement
agencies actually have few or no medical professionals on staff.
Conversely, other agencies are heavily focused on the medical model, and
may pressure clients to increase to more expensive levels of service.
Visiting Angels is specialized. We
offer home care aide services and companion services exclusively.
We focus on Activities of Daily Living. What can we do to assist
your loved one to age in their most comfortable and rewarding
environment, their home.
Visiting Angels In-Home Care Services Include:
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Hygiene Assistance
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Meal Preparation
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Light Housekeeping
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Community Involvement
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Joyful Companionship
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Hospital Bedside Sitting
Learn More about These Services
Finally, We Care - Every home care agency says
that they "care". The fact is, we all care very deeply for the work we
do. You can't provide service to elderly and disabled people unless
you get personal satisfaction from the work. Every agency works hard
to find genuinely caring individuals.
Visiting Angels is no exception. We
recognize the personality traits that caring individuals possess.
Caring is the norm. Caring is required. Caring is standard
operating procedure for all home care companies.
Visiting Angels dedicated to Exceptional Customer
Experiences! Everything we do, whether it's directly for a client,
during interaction with families, when speaking with referral sources, or
even when communicating with our coworkers, we ask ourselves this one
question... repeatedly.
"What does this person expect of me, and what can
I do to Exceed that expectation?"
This question is the cornerstone of our company
philosophy. By asking this question in everything we do, we've created
an organization of people who absolutely love to serve you. They focus
on your needs. Then we do our very best to give you more... every day.
What Does This Mean to You?
Visiting Angels serves clients differently than every
other Home Care or Respite Care agency in Michigan. Here's how:
True Caregivers Matching - We let you meet your
caregivers in advance. You'll have the opportunity to interview any
caregiver who we refer to you. You'll only accept a caregiver that you feel
totally comfortable with. When you review our caregiver profiles, you're
going to be pleasantly surprised to see that at Visiting Angels, character
matters!
Common traits of our caregivers include prior experience
in home care giving, experience with volunteer organizations and
affiliations with religious organizations. Most important, all of our
caregivers provide references to us from sources we can trust (other
agencies, nursing homes, religious organizations, charities, hospices,
assisted living communities etc.). It is most important to us to put your
needs first! We will only refer a caregiver to you who has the necessary
experience to fulfill your individual needs.
Free Initial Consultation with a Registered Nurse
- While we are a non-medical home care agency, we believe in the value of
clinical expertise in our initial assessments and ongoing supervision.
One of our Registered Nurse Care Managers will be happy to consult with your
family and assess your loved one's needs.
Customized Care Planning - Following your initial
consultation, our nurse manager will create a Customized Plan of Care.
This Plan of Care is the cornerstone of our services to you. We will
offer your family nothing more than you need, and certainly nothing less.
"Get Acquainted" Visits - We strive to match
client to caregivers, Personality to personality. We try to find those
individuals who will serve our client families as if they were their own.
But, we know that ultimately, you are the best judge. Before your
first regularly scheduled visit from your caregiver, you'll have the
opportunity to enjoy a unique "get acquainted" interview with your future
caregivers. If for any reason you aren't 100% comfortable with the
match, we will arrange for another caregiver, no questions asked.
One Point of Contact - In a perfect world, your
caregivers would never fail to please. In a perfect world, your family
would never experience a crisis. In a perfect world, problems wouldn't
arise, and if they did, they would have the courtesy of cropping up weekdays
during business hours.
Unfortunately, we don't live in a perfect world.
Eventually, even with the best home care agencies, you'll likely have a
problem. When you do, that's when Visiting Angels truly shines!
Every family will have a single person to contact with
questions, comments, concerns or even praise. We work as a team, but
ultimately one individual is responsible for your happiness. That team
leader will help you manage when the world isn't perfect.
We encourage you to call Visiting Angels your family
or someone you know could benefit from our services.
For more information call us at 1-877-789-4647.
You may also read detailed descriptions of our
Home Care Services Program.
For families who don't need caregivers every week,
however could benefit from short term care, read more details about our
In-Home Respite Care Program
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