Karen Cromie, a Registered Nurse for over 30 years worked as a rehabilitation consultant for 5 years for a private rehab company and earned the Certified Case Manager (CCM) designation. Then she went to work as a pharmaceutical consultant for wound care products and earned the designation of Clinical Nurse Consultant (CNC) whereas she visited all of mid-Michigan’s long term care facilities and consulted on wounds and taught CNA’s how to prevent pressure ulcers. During that time she took 9 weeks leave to attend Emory University’s program for Wound, Ostomy, Continence Nurses (WOCN) and studied for and passed the certification exam. In the meantime, Karen applied to the National Association of Professional Geriatric Care Managers (GCM) and was accepted into their membership. The norm for Karen is constantly learning and advancing her knowledge.

Douglas Hammond
Administrator & O.M.

Douglas came to Visiting Angels in 2007 and works as the Admistrator & Operations Manager. Prior to working for Visiting Angels, he acquired experience in operations for a small business. In May 2008, Douglas completed his BBA Degree in Management at Northwood University.

Stephen Kostus
Client and Caregiver Relations Manager

Stephen came to Visiting Angels in August of 2009 as the Client and Caregiver Relations Manager. He graduated from the University of Michigan-Flint in December of 2009 with a Bachelor Degree in Business Administration. Before coming to Visiting Angels Stephen has worked in various business settings in both accounting and management. When not at work Stephen enjoys playing golf, basketball as well as many other sports. He also has a passion for cooking, especially on the grill.

Heidi Bernreuter
Accounts Manager

At Visiting Angels, Heidi insures the accuracy and privacy of all our client accounts. If you ever have questions regarding payments or invoices, Heidi has the answers. She received a Bachelor Degree in Business Administration from Northwood University with a Major in Management/Marketing. In February of 20010 she celebrated her 8th year of employment with Visiting Angels. She enjoys spending time with her family, and her two children keep her quite busy.